Book 3 : Space Odyssey

We operate on a good faith basis. We believe in doing the right things by others and know that the gesture will be reciprocated in droves.

 

Our guarantee to you is that when you purchase anything from us, we will get it to you in impeccable condition, as soon as we can.

 

In the rare instances where an item gets lost or damaged in transit, we will immediately issue a replacement at our cost. All you need to do is let us know.

 

Due to the nature of our products, we aren't able to accept returns or offer refunds for change of mind - so please do choose well. Go through the photos and videos on the website, read the reviews and product description, and if you have any more questions, don't hesitate to contact us.

 

There are also links to free eBooks for anyone strapped for cash. Don't hesitate to use that option.

We ship world wide.

 

For a limited time, we are offering 25% of all shipping storewide. Free for all orders over $75

 

Fulfilment (ie when orders are shipped):

• Same day for all orders received by 12pm Monday to Friday
• Next business day for all others

 

Delivery estimates for Standard Shipping (from day of fulfilment):

• NSW & ACT within 2-4 business days
• QLD within 3-5 business days
• VIC within 3-4 business days
• TAS within 5-7 business days
• SA within 4-6 business days
• WA within 10-17 business days
• NT within 7-11 business days 

 

Please note:

• Remote and rural locations can take 2-4 weeks
• For urgent packages consider using Express shipping option

 

Delivery estimates for Express Shipping (from the day of fulfillment): 

• NSW & ACT within 1-2 business days
• QLD within 2-3 business days
• VIC within 2-3 business days
• TAS within 2-3 business days
• SA within 2-3 business days
• WA within 3-4 business days
• NT within 3-5 business days 

 

Check latest domestic delivery times here: https://auspost.com.au/service-updates/domestic-delivery-times

 

International delivery estimates (from day of fulfilment):

• New Zealand within 8-12 business days
• US and Canada within 6-10 business days
• UK and major European countries within 6-12 business days
• Rest of world with 6-30+ business day

Check latest times here: https://auspost.com.au/service-updates/international-delivery-times

 

Our shipping is carbon neutral. 

We use recycled and upcycled materials for packaging. All our packaging are biodegradable and recyclable. Please re-use where possible and dispose responsibly.

All our checkout options are secure.

 

What does this mean?

All card payments are processed by specialised, reputable and secure financial services institutions.

 

Which providers do we use?

• Stripe is our default provider. They are recognised amongst the best credit card processing companies in the world.
• Customers also have the option to checkout via PayPal

 

How does it work?

• Stripe and Paypal receive all your card information and process the payment as instructed by you.
• We don’t see, receive nor store any credit card information that you put into the form during checkout – these are securely transferred to Stripe and Paypal who themselves have multiple layers of security and encryption to keep all the sensitive information safe.

 

What makes them so secure?

• PCI Compliance: The Payment Card Industry Data Security Standard (PCI DSS) is a standard mandated by the card schemes to increase controls on cardholder data to reduce the risk of fraud. Stripe and Paypal have been audited and certified as PCI Compliant Service Providers.
• SSL Protection: All transactions are SSL (Secure Socket Layer) protected. All information are securely transmitted during the processing of all payments.
• Encryption: All card numbers are encrypted and safely stored in state of the art data-center. This ensures both the security and integrity of your information.

 

Want to know more?

• You can read more details on Stripe's security here.
• You can read more details about PayPal's security here.